12 Questions to Ask Before Hiring a Painting Contractor — A Colorize Guide

April 17, 2025 4 min read

12 Questions to Ask Before Hiring a Painting Contractor

Hiring the right painting contractor can make or break the success of your paint project. Whether you're planning to repaint your kitchen, freshen up your exterior, or take on a full-scale renovation, choosing a reliable, skilled painter is essential. AtColorize, your trustedBenjamin Moore paint retailer inClifton Park, Niskayuna, Troy, and Queensbury, we believe the right paint job starts with the right questions.

Here’s a checklist of the top questions you should ask anypainting contractor before you sign a contract—plus some expert insights on howBenjamin Moore paint can elevate the end result.

1. Experience and Background in Painting

  • How long have you been in thepainting business?
  • Can you provide references or a portfolio of completedpaint projects?

Experience matters. An established painter will have a proven track record and familiarity with premium products likeBenjamin Moore paints, which deliver rich color and superior coverage.

2. Licensing and Insurance

  • Are you a licensedpainting contractor in this state?
  • Can I see proof of liability insurance and workers' compensation coverage?

Protect your home and investment by making sure your contractor is fully insured. It’s especially important for largerinterior and exterior painting projects.

3. Job Details and Paint Specifications

  • Can you provide a detailed, written estimate for the painting work?
  • What type of paint do you recommend, and why?
  • How many coats of Benjamin Moore paint will be applied?

Ask if they useBenjamin Moore premium paints—known for their lasting finish, vibrant pigments, and durability. Products likeAura®, Regal® Select, and Ben® are ideal for residential and commercial jobs alike.

4. Surface Preparation and Painting Process

  • What prep work will be done beforepainting begins?
  • How will you protect surfaces like furniture, trim, and flooring?
  • Will you handle any sanding, priming, patching, or drywall repair?

Properpaint surface preparation is key to long-lasting results. A reputable painter will ensure that every surface is clean, dry, and primed for success.

5. Project Timeline and Post-Paint Cleanup

  • How long will thepainting project take from start to finish?
  • What steps will you take to clean up after painting?
  • Do you offer awarranty or guarantee on your paintwork?

Clean, professional results—and no leftover mess—should be part of the contractor’s service. Many painters will also offer warranties when usingBenjamin Moore products, due to their known performance and durability.

6. Crew and Equipment

  • Who will be supervising thepainting crew?
  • How many painters will be assigned to my project?
  • What tools and equipment will you use?

Ensure your contractor usesmodern, well-maintained painting tools to apply paint evenly and efficiently. Sprayers, brushes, and rollers should all meet current industry standards.

7. Contract Terms and Payment Schedule

  • What is your payment structure? Is a deposit required?
  • Will I receive a written painting contract outlining costs, materials, and project scope?

Clear, upfront communication is key. All agreements—especially aroundpaint products, labor, and prep work—should be in writing.

8. Communication and Flexibility

  • How will you keep me updated during the painting process?
  • How do you handle change requests or unexpected issues?

A good contractor will be transparent and responsive, especially if you're choosingcustom Benjamin Moore colors or adjusting your project timeline.

9. Client Testimonials and References

  • Can I speak with clients from similarpaint jobs?
  • Have you won any awards or earned recognition in the painting industry?

Past customer experiences can give you peace of mind and help confirm the contractor’s credibility.

10. Eco-Friendly Paint Options and Safety

  • Do you uselow-VOC or zero-VOC paint products?
  • How do you ensure safety for children, pets, and the environment?

Benjamin Moore offers eco-friendly paint lines like Eco Spec®, which are ideal for families and health-conscious clients.

11. Problem Resolution

  • What happens if I’m unhappy with part of the paint job?
  • How do you resolve disputes or touch-up issues?

The best contractors offer satisfaction guarantees and stand behind theirpainting workmanship—especially when working with top-tier paint likeBenjamin Moore.

12. Additional Painting Services

Some painters also assist withdesign consulting, helping you select trending paint colors, finishes, and sheens for interior or exterior spaces.

Pro Tip: Visit Colorize Before You Hire

Before finalizing your contractor, stop by one of ourColorize stores in Clifton Park, Niskayuna, Troy, or Queensbury. Our team ofBenjamin Moore paint experts can help you:

  • Choose the right paint line and sheen for your project
  • Create a custom color palette
  • Understand product differences and finish recommendations
  • Pick up color samples or test pots to share with your contractor
  • Your Next Paint Project Starts with the Right Questions—And the Right Paint.

With Colorize and Benjamin Moore by your side, you’re already halfway to a professional finish. Make sure your contractor is just as dependable.

Stop into any Colorize location to speak with a true paint professional. Let’s make your next painting project smooth, successful, and beautiful—from the first coat to the final brushstroke.



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